Privacy Policy

Last Updated: 13 July 2026

Welcome to LTLhaul.com (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and Australian Privacy Principles. By using our website and services, you agree to the practices described here.

1. What Information We Collect

We only collect information necessary to provide our quoting and freight services. This may include:

Contact details: Name, email address, phone number, and business name
Location and address details: Pickup and delivery addresses
Service information: Cargo dimensions, weight, type, and route details
Technical data: IP address, browser type, device information, and usage statistics

2. How We Use Your Information

We use your information only for the following purposes:

Generate accurate freight quotes and process service requests
Communicate with you regarding quotes, bookings, and support
Improve our website functionality, security, and user experience
Comply with legal obligations, regulations, and industry requirements
Prevent fraud, misuse, or unauthorized access to our systems

3. How We Protect Your Information

We take reasonable steps to secure your data:

All data is stored on secure servers with restricted access
We use encrypted connections (HTTPS) for all data transfers
Access to personal information is limited to authorized personnel only
We do not store payment details or sensitive financial information on our platform

4. Sharing Your Information

We will never sell, rent, or trade your personal information. We may share data only when required:

With contracted carriers or service providers necessary to complete your booking
To comply with legal requests, court orders, or government regulations
To protect our rights, property, or safety, or that of our users and the public

5. Cookies and Tracking

We use cookies and similar technologies to improve site performance and remember your preferences. You can disable cookies through your browser settings, though this may affect some features of the website.

6. Data Retention

We keep your information only as long as required to provide our services or meet legal and tax obligations. Once no longer needed, it is securely deleted or anonymized.

7. Your Rights

Under Australian law, you have the right to:

Request access to the personal data we hold about you
Ask for corrections if any information is inaccurate or incomplete
Request deletion of your data where legally permitted
Opt out of non‑essential communications at any time

8. Updates to This Policy

We may revise this Privacy Policy from time to time. Changes will be posted on this page, and the updated date will be shown at the top. Continued use of our site means you accept the revised policy.

9. Contact Us

If you have questions or concerns about how we handle your data, contact us at:
Email: admin@ltlhaul.com
LTLhaul.com, Western Australia, Australia